​What documentation is needed for a property damage insurance claim?

Documentation requirements vary by insurance company and policy, but most property damage claims require the policy number, claim number, adjuster contact information, and a description of what happened. Take photos and videos of the affected areas before moving or discarding damaged items when it is safe to do so. Create an inventory of damaged belongings and keep receipts for emergency expenses, temporary repairs, replacement items, and other claim related costs.

Restoration documentation may include inspection findings, moisture readings, photographs, service records, estimates, invoices, and a written scope of work. Keep copies of all communication with the insurance company and ask the adjuster what records are required before permanent repairs begin.